Notifications

Goal: stay informed about activity on your account through the in-app notification bell and email alerts.

How notifications work

Notifications are sent automatically when key events happen. There are no per-user preferences — everyone receives all notifications for their role (admin or client). Each event generates one in-app notification and one email.

Notification bell

The bell icon in the top navigation always shows your unread count. Click it to open a dropdown with the 5 most recent notifications:

  • Each row shows the message and a relative timestamp (e.g. "2h ago").
  • Unread items have a dot indicator.
  • Click a notification to navigate to the relevant page (all unread are marked read at once).
  • Use Mark all read to clear all unread badges at once.
  • Click View all → to open the full notifications page.

Full notifications page

The Notifications page shows a paginated list (25 per page) of every notification. Unread rows are highlighted. Use Mark all read at the top to clear everything at once.

Events that trigger notifications

Event Triggered by Who gets notified
Gallery published Your team publishes a photo gallery All client users for that gallery's client
Collection published Your team publishes a video collection All client users for that collection's client
Photo starred A client stars a photo All company users
Photo commented Anyone comments on a photo If client comments: all company users. If admin comments: all client users for that gallery's client.
Video commented Anyone comments on a video If client comments: all company users. If admin comments: all client users for that collection's client.
Video approved A client approves a video All company users
Video re-opened Uploading a new version, or manual re-open All client users for that collection's client
New video version Your team uploads a revised version All client users for that collection's client
Release submitted A subject signs a model release All company users
Referral verified A referred company verifies their email All company users

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