What clients see
Goal: a brief, non-authoritative overview of the client delivery experience, so you know what you're sending before you share it.
Getting in: client login
A client doesn't sign up on their own. You invite a client user by email from Clients → [Client] → Client Users; they receive an invite email with a link (valid for 14 days) to set up their own password. See Client users & invites for the full invite flow.
Client assets
A client's sidebar also includes an Assets item, split into two sections (see Client assets): Shared With You — whatever video intros, logos, or documents your company has uploaded for them, grouped by type with a Download button on each — and Your Uploads, where the client can drag & drop their own files (logos, briefs, references) for your team to use, and delete anything they uploaded themselves.
Galleries and video collections
Once logged in, a client only sees galleries and video collections that belong to their client record and have been published — anything still in Draft is invisible to them, exactly as if it didn't exist yet. See Publish & client access and Publish & downloads.
For a gallery, the top of the page shows any cover hero image and welcome message you've set — a banner and a short intro above the photo grid.
Downloads
If downloads are enabled, clients can download individual photos or videos, or use Download All to get a zip of an entire gallery or video collection. They can also run a search and download every matching photo and video as a single zip. If you've disabled downloads for a gallery or collection, download buttons simply don't appear for the client — see Downloads & zipping and Publish & downloads.
Proofing photos
On a gallery, clients can star favorite photos and leave comments directly on individual photos as part of proofing — useful for collecting selections before a final edit. See Photo proofing for the full picture.
Commenting on videos
On a video's page, clients can leave a comment at an exact moment in playback — the video pauses and captures the timestamp when they focus the comment box, so feedback like "fix the color here" is tied to the exact frame it's about. See Timestamped comments.
Sharing their own links
From a gallery's page, a client can also create their own shortlinks under a Share This Gallery section — useful if they want to forward a preview to someone else without giving out their own login. These behave like any other shortlink (their own expiry, password, and download options) and clients can only delete links they created themselves. See Public shortlinks.