Client activity log

Goal: see when clients (and anyone using a share link) actually view or download the galleries and videos you've delivered.

Where to find it

From the sidebar, go to Client Activity. Every company user can view it — it isn't restricted to admins.

What gets logged

Two kinds of events, across both galleries and videos:

  • Views — opening a gallery, a video collection, or an individual video.
  • Downloads — downloading a single photo, a single video, or a gallery's "Download All" zip.

Each row records when it happened, who did it (a named client-user, or Guest for an anonymous shortlink visitor), which client it belongs to, which gallery/collection/video, the visitor's IP address, and their browser/device string. A small link icon marks events that came in through a shortlink rather than a normal portal login.

Your own team's activity isn't logged here, and neither is anything you do while viewing as a client — this log is about client-side engagement, not an audit trail of your team's actions.

Engagement summary

At the top of the page, a summary card shows total events and downloads over the last 7 days compared to the 7 days before that (with a percentage trend), plus your busiest day this week. It's a quick pulse check before you dig into individual rows.

Filtering and paging

Narrow the table by Client, Event type, and a From/ To date range, then click Filter. Click Reset to clear all filters. Results are paginated 50 rows at a time.

Click a client's name in the table to jump straight to their Client Info page.

Purging the log

  1. Click Purge Activity Log near the top of the page.
  2. Type DELETE in the confirmation box to enable the button.
  3. Confirm to permanently delete every logged event for your company.
Purging is permanent and company-wide — there's no way to recover deleted activity, and it removes history for every client, not just one. It doesn't delete or affect any galleries, videos, or clients themselves.

Related: viewing as a client

To see a gallery or collection exactly the way a specific client does — without it counting as their activity — use View as Client from the Clients list. See Add, edit & delete clients.

Related