Activity log

Goal: see when clients (and anyone using a share link) actually view or download the galleries and videos you've delivered, plus when your team and your clients log in.

Where to find it

From the sidebar, go to Activity Log. Every company user can view it — it isn't restricted to admins.

What gets logged

  • Views — opening a gallery, a video collection, or an individual video.
  • Downloads — downloading a single photo, a single video, or a gallery's "Download All" zip.
  • Logins — a team member signing in to the admin area, or a client signing in to their portal.

Each row records when it happened, who did it (a named team member or client-user, or Guest for an anonymous shortlink visitor), which client it belongs to (where applicable), which gallery/collection/video, the visitor's IP address, and their browser/device string. A small link icon marks view/download events that came in through a shortlink rather than a normal portal login.

Anything you do while viewing as a client isn't logged here — that traffic is intentionally invisible so it doesn't skew client engagement numbers.

Engagement summary

At the top of the page, a summary card shows total events and downloads over the last 7 days compared to the 7 days before that (with a percentage trend), plus your busiest day this week. This counts views and downloads only — logins aren't included, since the summary is about client engagement with your deliverables, not sign-in activity.

Filtering and paging

Narrow the table by Client, Event type, and a From/ To date range, then click Filter. Click Reset to clear all filters. Results are paginated 50 rows at a time.

Click a client's name in the table to jump straight to their Client Info page.

Purging the log

  1. Click Purge Activity Log near the top of the page.
  2. Type DELETE in the confirmation box to enable the button.
  3. Confirm to permanently delete every logged event for your company.
Purging is permanent and company-wide — there's no way to recover deleted activity, and it removes history for every client, not just one. It doesn't delete or affect any galleries, videos, or clients themselves.

Related: viewing as a client

To see a gallery or collection exactly the way a specific client does — without it counting as their activity — use View as Client from the Clients list. See Add, edit & delete clients.

Related