Plans & storage quota

Goal: understand FrameCourier's plan tiers, how your storage quota is calculated, and how to add extra storage without changing plans.

Prerequisites

  • None to view your usage — but only an admin can change plans or buy add-on storage (see Billing).

The plan tiers

Every company is on exactly one plan, which sets a base storage quota shared by all of that company's galleries and video collections:

PlanStorage
Free3 GB
Starter100 GB
Pro500 GB
Studio2000 GB
Storage is shared across your whole company — it isn't split up per team member or per client. Every photo and video your company stores counts against the same quota, whichever user uploaded it.

Add-on storage

If your plan's base quota isn't enough, you can add extra storage in 5 GB blocks on top of your current plan, rather than moving up to the next tier. Add-on blocks stack with your plan's base storage to make up your total quota. See Billing for how to buy one.

An add-on block is often the cheaper option if you're only slightly over quota — you don't need to jump a whole tier just to fit a bit more media.

Checking your usage

Your current usage against your quota is shown as a percentage and a meter on the Billing & Plan page, and broken down per client on the Disk Usage page. A warning banner also appears across the admin area once usage reaches 80% of quota, and again (as a blocking notice) once it reaches 100%.

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