Key concepts & glossary
Goal: learn the vocabulary FrameCourier uses so the rest of the docs make sense. FrameCourier is a multi-tenant system — each signup creates one company, and everything else hangs off that company.
Companies & people
- Company
- A photography or video production business that signs up for FrameCourier. A company can have as many employees/users as it needs, and can create unlimited clients.
- Company user
- An employee of the company who logs into the admin area. Company users have a role of either admin or a regular team member — admins additionally see Team Members, Tools, and Settings in the sidebar.
- Client
- An entity the company delivers photos and videos to — with a name, address, phone, contact person, and website. A company can create unlimited clients.
- Client user
- A login belonging to one of the company's clients. The company gives out a special registration link tied to the client, and a client user who signs up through it can only ever see that client's data.
Deliverables
- Gallery (photo gallery)
- A named collection of photos with an associated client (or the company itself), a description, tags, and keywords. Companies bulk-upload photos into a gallery; the process queue generates thumbnails once uploads finish. Galleries can be published/unpublished, and downloads or right-click can be enabled or disabled per gallery.
- Video collection
- The video equivalent of a photo gallery — a named collection of videos belonging to the company or a client, with the same tags/keywords/description shape. The process queue generates an animated thumbnail per video.
- Shortlink
- A public link to a gallery or video collection that lets someone without a login view it. A shortlink can have an expiration (30/60/90/120 days, 1 year, or never), an optional password, and downloads can be allowed or disallowed. Each shortlink also gets a downloadable QR code.
Behind the scenes
- Process queue
- A background process that handles work such as generating photo thumbnails, watermarking images, zipping large galleries for download, and generating video thumbnails. You can watch it run in real time from Queue in the sidebar.
- Storage quota
- The amount of storage a company is allowed to use, determined by its plan (with optional add-on storage blocks). See Create your account & plan for the plan tiers, and The company dashboard for how the quota warning banner works.
- Two-factor authentication (2FA)
- An optional extra login step that emails a one-time verification code after the password is accepted. It can be required company-wide for team and/or client logins, or switched on per user. See Sign-in security & 2FA.