Company vs client content

Goal: understand the one rule that decides who can see a gallery or video collection, so you assign ownership correctly when you create one.

The rule

Every photo gallery and every video collection belongs to exactly one owner: either your company directly, or one specific client. There's no in-between and no sharing across multiple clients — ownership is set once (when the gallery or collection is created) and can be changed later by editing it.

You choose the owner from a Client dropdown when creating a gallery or collection: pick a client, or leave it on — Company-owned —. See Create a gallery and Create a collection.

What ownership changes

  • Client-owned galleries and collections become visible to that client's client users once published — and only to users belonging to that exact client. A user for one client can never see another client's galleries, published or not.
  • Company-owned galleries and collections have no client attached, so no client user can ever see them through the client portal — publishing them only matters if you're sharing them another way (for example a public shortlink). See Public shortlinks.
  • Draft (unpublished) content is never visible to clients regardless of ownership. See Publish & client access.

Typical uses for company-owned content

Company-owned galleries and collections are useful for anything that isn't tied to a specific client yet — portfolio work, internal review copies, or a shoot you haven't assigned to a client contract yet. You can reassign a gallery or collection to a client later by editing it, if the ownership becomes clear afterward.

If you're not sure who a gallery belongs to yet, leave it company-owned and assign a client once you know — there's no cost to changing it later, and it won't be visible to any client's portal until you do.

Why this matters for client users

Every query the client portal runs is scoped by both company and client — a client user's session is tied to one client record, and every gallery, video collection, and download they can reach is filtered to that client's own published content. This is what keeps one client from ever seeing another client's deliverables. See Client users & invites for how client user accounts are created and scoped.

Changing a gallery or collection from one client to another (or to company-owned) immediately changes who can see it — the previous client's users lose access right away, even if the content stays published.

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