Attachments & comments

Goal: attach files to a task, and discuss it with your team or client.

Attachments

On a task's page, drag files onto the upload area under All Attachments — or click it to browse — and give each one a description. You can drop several files at once; every attachment needs its own description so anyone opening the task later knows what it is without downloading it first.

Attachments open inline in the browser when the file type supports it (images, video, PDFs); everything else downloads straight away.

Comments

Post a comment from the task's Comments section. You can drag files onto a comment's upload area too — each one still needs its own description — and they'll also show up in the task-wide Attachments list.

Clients can comment on a task that's visible to them, but can't attach files — only your team can upload attachments.

Who gets notified

  • A client comment emails the task's assignee and whoever created the task.
  • A team comment emails the client, but only if the task is currently visible to them.

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