Attachments & comments
Goal: attach files to a task, and discuss it with your team or client.
Attachments
On a task's page, upload a file under All Attachments and give it a description — every attachment needs one, so anyone opening the task later knows what it is without downloading it first.
Attachments open inline in the browser when the file type supports it (images, video, PDFs); everything else downloads straight away.
Comments
Post a comment from the task's Comments section. You can attach files to a comment too — each one still needs its own description — and they'll also show up in the task-wide Attachments list.
Clients can comment on a task that's visible to them, but can't attach files — only your team can
upload attachments.
Who gets notified
- A client comment emails the task's assignee and whoever created the task.
- A team comment emails the client, but only if the task is currently visible to them.